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DocsDocumentationReferenceChangelog

Reference / Documentation changelog

Documentation changelog

Version history and notable improvements to WebChat AI documentation, SDK integrations, and developer surfaces.

Docs v2.0 — Production Portal Upgrade

September 2026

Complete overhaul of the documentation into a 15-page developer and user portal with end-to-end architecture guides, screenshots, interactive diagrams, and curl examples.

  • Added Knowledge Sources guide detailing Website, Upload-only Files, and Mixed ingestion modes.
  • Added File Uploads guide documenting supported formats (.pdf, .docx, .md, .txt), 10 MB/5-file batch caps, 100-page PDF bounds, and document lifecycle statuses.
  • Added RAG & Grounding guide breaking down dense vector retrieval, lexical IDF scoring, reciprocal rank fusion (RRF), and hallucination prevention guards.
  • Added Widget Customization reference covering all 11 theme presets (including WhatsApp Classic and iOS Native) and 10 curated Google Fonts with dynamic loader pipeline.
  • Added Staging & Testing guide detailing the dashboard /widget-test harness and 5-minute cache TTL considerations.
  • Added Conversations guide covering visitor session isolation, message transcripts, source citations, and latency telemetry.
  • Added Analytics & Usage guide with KPI metrics, popular query clusters, satisfaction ratings, and plan quota management.
  • Upgraded REST API reference with copyable curl examples, real JSON request/response payloads, and an exhaustive HTTP error code directory.
  • Added Security guide covering multi-tenant partitioning, allowed domain origin validation, crawler SSRF defense, and CSP setup.
  • Added Troubleshooting guide with structured recipes (Symptom, Cause, Check, Fix) for 403, 404, 429, and crawler edge cases.
  • Enhanced navigation with h2/h3 table-of-contents tracking, instant filterable search, and a mobile drawer.

Docs v1.0 — Initial Developer Release

August 2026

Initial release of developer documentation covering basic embed scripts, core configuration options, and API endpoints.

  • Documented script tag embed snippet and npm @webchat/widget integration.
  • Documented core widget options (primaryColor, botName, welcomeMessage).
  • Initial REST API route catalog for websites, crawl jobs, and billing.

Documentation standards

Our commitment to technical accuracy and synchronization with production code.

All documentation in this portal is validated directly against the production codebase. Option keys, schema limits, API response models, and security behaviors mirror actual runtime implementation invariants without marketing inflation or fictional features.

Looking for product release notes?

Product release announcements, maintenance schedules, and platform status updates are published in the user dashboard and account notifications.

Related documentation

Quickstart tutorial

Get started from scratch in 7 simple steps.

Read guide

REST API reference

Explore all available HTTP endpoints and payloads.

Read guide

Widget configuration

Complete reference of widget settings and theme presets.

Read guide

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